Career Motivations

To add

Notes: This year, 'poor work-life balance' has overtaken 'low base salary' as a push factor for professionals leaving their current company, and 'changes to their role, manager, or company' has emerged as a leading push factor too.

The biggest pull factors being around higher base salary/bonus and better flexi working are unchanged since last year.

QUESTION 21

Have you been promoted in the last 12 months?

Yes - promoted internally by my current employer

Yes - promoted by moving to a new employer

No

QUESTION 22

How much of a pay rise would you look for in your next role?

0%

Flat move

0%

1-10%

0%

11-20%

0%

21-30%

0%

Over 30%

“Add Quote.”
Name, Title - Selby Jennings USA

Push Factors

The top reasons that would influence respondents to leave their current company:

01. Poor work-life balance

02. Low base salary

03. Changes to their role, manager, or company

Pull Factors

The top reasons that would attract respondents to a new company:

01. Higher base salary

02. Better flexible working/work from home policies

03. Larger bonus

To add

“Add Quote.”
Name, Title - Selby Jennings USA

QUESTION 23

Are you happy at your current company?

Yes

No

To add

“Add Quote.”
Name, Title - Selby Jennings USA

Spotlight: Counter Offers

Counter offers are not widespread, but they matter

A relatively small proportion of surveyed insurance & actuarial professionals said they have received a counter offer, but the impact on hiring outcomes can be significant when they occur.

  • 17% have received a counter offer after resigning
  • 27% have resigned but never received one
  • 56% have never resigned

Compensation is the foundation of most counter offers

Employers primarily offer financial incentives to retain talent, supported by additional rewards or role changes. Among respondents who had received a counter offer, offers included:

  • 78% salary increase
  • 27% expanded responsibilities
  • 22% bonus or retention payment
  • 22% promotion or title change
  • 26% verbal promises only

But most professionals still decline

The good news for hiring managers is that most professionals who receive a counter offer decline it. But the acceptance rate is still high enough to create business risk.

Among respondents who had received a counter offer:

  • 70% declined it
  • 30% accepted it

The bottom line: Reducing counter offer risk starts with understanding why people leave

Employers can reduce counter offer risk when hiring and reduce attrition by:

  • Identifying the real reason behind a move early
  • Consistent alignment on compensation and progression
  • Maintaining engagement throughout offer processes

“Add Quote.”
Name, Title - Selby Jennings USA

More Counter Offer Insights:

Counter Offers in Financial Services: The Complete Guide for Employers

Read here

Should You Accept a Counter Offer in Financial Services?

Read here

Searching Smarter Podcast: Are Counter Offers a Risk, Reward or a Red Flag?

Listen here

Spotlight: Relocation

Relocation is part of career progression for many professionals

Over a third of surveyed insurance & actuarial professionals have relocated for a role, creating opportunity for employers targeting talent beyond their immediate area.

  • 34% have relocated for a role
  • 66% have not

Most employers provide relocation support

Most professionals who relocated received structured support from their employer, focused on financial support rather than practical assistance.

  • 70% received a relocation allowance or lump-sum payment
  • 26% received housing support
  • 17% received a cost-of-living adjustment
  • 17% received no formal support

Future mobility depends on the opportunity

While the majority of professionals may not be actively looking to relocate, it would be considered by three quarters (75%) when the role justifies the move.

  • 46% are very or somewhat open to relocating
  • 29% would relocate for the right opportunity
  • 25% are not open to relocating

Career progression and compensation drive decisions

The decision to relocate is usually tied to career and financial outcomes.

  • 44% would primarily relocate for a significant career step
  • 39% for higher compensation
  • 14% for improved lifestyle or flexibility
  • 3% to support a spouse or partner relocating

Future relocation expectations are higher than current support

Professionals expect more than a lump sum payment when considering a future move:

  • 83% expect a relocation allowance
  • 45% expect housing support
  • 41% expect a cost-of-living adjustment
  • 31% expect househunting visits
  • 28% expect support with the costs of selling and buying a home

The bottom line: Relocation only works when it reduces risk

In a market where most professionals are not actively looking to relocate, the burden is on the employer to make a strong offer, which should do three things to convert interest into acceptance:

  • Justify the move through progression or compensation
  • Reduce financial exposure through allowances and cost-of-living support
  • Remove practical friction through housing and logistics support

“Add Quote.”
Name, Title - Selby Jennings USA
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